Contact Us

If you need help with your account, a question about payments, or you simply want to get in touch, the Spin Genie Casino support team is here to assist. Use the contact option that best matches your situation so your message reaches the right place.

Get help quickly with the right contact option

Depending on what you need, you can contact Spin Genie Casino through one of the available support channels. Some options are better for quick questions, while others are ideal when you need to share details in writing.

Email support for account and document matters

Email is a good choice for general inquiries, account-related questions, verification document follow-ups, and anything you’d like to keep on record.

You can reach the team at support@spingenie.com.

Phone support when you prefer to talk it through

If you’d rather discuss an issue directly, phone support can be a helpful option - especially for urgent account access questions or guidance on next steps.

You can call 0845-548-9010.

Live chat for real-time answers (when available)

Live chat can be convenient for quick questions, basic troubleshooting, or help navigating the site. If chat is available at the time you visit, you’ll typically see it within the website interface.

Contact form for messaging through the website

If you prefer not to email, an online contact form may be available on the site. This lets you send a message directly from your browser and include the key details support may need.

Details that help support assist you faster

To help the team look into your request, be ready to share your name and the email address registered to your account (or your username). A short description of the issue, any relevant dates, and screenshots (if applicable) can also help avoid back-and-forth.

We’re here when you need us

Whether it’s a general question, an account concern, or help with a transaction, reach out using the method that feels easiest for you - and if you’re looking for general site information, you can also visit the Spin Genie Casino page.